FREQUENTLY ASKED QUESTIONS

Got questions? Our Frequently Asked Questions page is here to provide the answers.

If you need further help please don’t hesitate to contact us.

Azure Designs doesn’t sell directly to the public, but we have a network of trusted retailers across Australia. Reach out to our customer service team to advise you on the nearest retailer shop in your area.

Yes we do offer discount on bulk orders. Speak to our sales team or contact our customer service.

Please email your confirmation of the quote and provide us with a valid purchase order so we can proceed with your order.

Yes you can return the item if it has arrived damaged, or faulty out of the box.

We will charge restocking fees for any change of mind returns.

Yes if the reason is a change of mind.

Generally 1-5 business days for NSW dealers. 3-10 business days for other states.

Prices are calculated by third party.

You can pick up your order from either our Sydney or Newcastle warehouses. However, please advise us prior on the day and time of the pick up.
For all international sales, please reach out to our Customer Service.